Refund & Replacement PoliciesIf you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving yours.
Humble Crate does not accept returns nor exchanges. Once an item has been received it cannot be returned. We can only offer you replacements at no additional cost if it falls under below criteria:
- Items are faulty – damaged/broken or soiled upon arrival.
- Parcels that are lost in transit.
Note: Humble Crate will not be held liable for any lost or mis-routed parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.